Return & Exchange Policy                          

At Btone Bliss, we are committed to ensuring your satisfaction with every purchase. If, for any reason, you are not completely satisfied with your order, we offer a hassle-free return and exchange policy. 

Returns: 

  • Items must be returned within 45 days of the purchase date. 

  • Returned items must be in their original condition, unworn, unwashed, and with tags attached. 

  • We reserve the right to refuse returns that do not meet these criteria.

Exchanges: 

  • Exchanges are available for items of the same value. 

  • Requests for exchanges must be made within 30 days of the purchase date.

  • Exchange items must be in their original condition, unworn, unwashed, and with tags attached. 

How to Initiate a Return or Exchange

To initiate a return or exchange, please contact our customer service team with your order number and details of the item(s) you wish to return or exchange. We will provide you with further instructions on how to proceed. 

Please note that shipping costs associated with returns or exchanges are the responsibility of the customer unless the item received is defective or incorrect. 

We appreciate your understanding and cooperation with our return and exchange policy. Your satisfaction is our priority, and we strive to make your shopping experience with a Btone Bliss enjoyable and stress-free. If you have any questions or concerns, please don't hesitate to reach out to our customer service team.